UX Research & Design with a Touch of Humor

I'm Annie.

I'm an Ivy league academic turned User Experience Researcher and Designer because I love conducting research, developing it into user-centered design, and improving how people interact with technology. 

RESEARCH. DESIGN. LATHER. RINSE. REPEAT.

As a seasoned ethnographer and research analyst, I still use my research powers for “good” to improve user experiences. I find user research to be a wonderful, inductive process that drives effective design. To develop insights into the how a user will interact with your product, I will put in the elbow grease to not just understand your target market but the basic user archetype.

Clients

With over five years of freelance UX Research experience, I’ve worked with many large clients as well as a few small companies that are not pictured here.

RESEARCHAs an ethnographer and quantitative analyst, I track down the data needed to improve user experiences. Here are my favorite techniques:InterviewsSurveysContextual InquiryEthnographyHeuristics EvaluationCard SortingConcept Mapping

RESEARCH

As an ethnographer and quantitative analyst, I track down the data needed to improve user experiences. Here are my favorite techniques:

Interviews

Surveys

Contextual Inquiry

Ethnography

Heuristics Evaluation

Card Sorting

Concept Mapping

DEFINING USERsAfter distilling the data, I synthesize the findings into results that reveal who the users are so that we can consider their behaviors, needs, and pain points.Feature AnalysisUser FlowsPersonasUser Journeys

DEFINING USERs

After distilling the data, I synthesize the findings into results that reveal who the users are so that we can consider their behaviors, needs, and pain points.

Feature Analysis

User Flows

Personas

User Journeys

DESIGNOnce I know who the user is, I use the results to inform design. Here's what I use during this process:Wire framingDesign WorkshopsSketchAdobe InDesign

DESIGN

Once I know who the user is, I use the results to inform design. Here's what I use during this process:

Wire framing

Design Workshops

Sketch

Adobe InDesign

DELIVERThe process is never fully complete without a few revisions. I use these tools to test and show the final prototype.Prototype TestingA/B TestingInVisionFIGMAProto.io

DELIVER

The process is never fully complete without a few revisions. I use these tools to test and show the final prototype.

Prototype Testing

A/B Testing

InVision

FIGMA

Proto.io

PUBLICATIONS

I've assisted with a variety of publications over the course of my academic career. Here they are below:

  • Research Assistance for We Are All Explorers (2008) by Scheinfeld, et al. 

  • Research Assistance for Workforce of One: Customization to Improve Performance and Manage Talent (2010) by

    Susan Cantrell, published by Harvard Business Review

  • Co-authored “Disability Inclusion” in Insight Into Diversity Magazine (April 2011)

  • Co-authored “Disability and the Workplace” in National Association of Professional Employer Organizations Insider Magazine (August 2011) 

  • Wrote and provided editorial review of 40 webpages on the AskEARN.org website

     

WHEN I AM NOT WORKING

I am the queen of strange hobbies, whether it be performing standup comedy, competitive trivia, or throwing "Iron Chef"-style brunches. My favorite hobbies and activities are below:

  • Stand Up Comedy

  • Karaoke

  • Classical piano (12 years)

  • Pub Trivia

  • Recording music with my sister on SoundCloud